Shipping

 

  

Domestic Shipping

 

When Will My Order Arrive? 


Domestic Orders placed Monday through Friday will be processed and shipped within 1-3 business days, excluding weekends and holidays.

Free Shipping- 48 Contiguous States 
Standard, 3-7 days
Arrives in 3-7 business days
Arrives in 3-7 business days

 

Expedited 2 Day  Overnight
Arrives in 2 business days (not including 1-3 business days processing time)
Arrives in 1 business day 
(not including 1-3 business days processing time)

 

All orders shipped to a PO Box are sent using USPS or FedEx Ground and cannot be expedited. Deus Ex Machina USA does not process or ship orders on weekends or on any federal holidays. Please note: Orders placed after 12PM PST or over the weekend will begin processing on the following business day.

 

Orders placed during promotional sales may experience slight shipping delays. Taxes do not count toward the Free Shipping total. All orders using the Free Shipping option will be shipped through FedEx. 

 

Please keep in mind all deliveries will be made according to the carrier's standard procedures; therefore we cannot guarantee a particular delivery date or time. Deus shall be under no liability for any delay or failure to deliver the products within estimated timescales. If you need your order to arrive to you by a certain date, we advise to contact us at eshop@us.deuscustoms.com prior to placing your order.

 

Orders shipped to Hawaii, Alaska, and US territories are subject to a $20 dollar flat rate shipping fee and cannot be expedited.

 

Canada & International Shipping

 

When Will My Order Arrive?

 

FedEx International Economy FedEx International Priority
Arrives in 10-15 business days Arrives in 7-10 business days 

International Orders placed Monday through Friday will be processed and shipped within 5-7 business days & excludes foreign customs processing. All international orders that are shipped with Fedex will have a tracking number so that you can follow your package during the whole transit time. Orders shipped via non-trackable shipping methods such as USPS 1st Class International Mail have no guaranteed transit time.

 

You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information before placing an order.

 

Please refer to your country’s authority website for the latest updates on Value Added Taxes, rates, Customs tariffs, and other fees. Deus Ex Machina Motorcycles USA Inc. holds no responsibility for fees that are subjected by international authorities and are the responsibility of the customer.  

 

© 2019 Deus Ex Machina Motorcycles USA, Inc. ALL RIGHTS RESERVED.